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Community Recycling Centre

The Modulo Centre

Modulo Recycle

A new approach to recycling depots

The waste and recycling depot is a fixture of Canadian waste man-agement. Depots come in all shapes and sizes, from a few bins scat-tered around a muddy yard to large above-grade saw-tooth design facilities. They offer residents the ability to dispose of recyclables and wastes directly into bins. In most cases the types of recyclables that can be dropped off are much broader than what can be left at the curb, and can capture a significant amount of recyclable materials.

In Canada, depots tend to be the mainstay of smaller municipalities that, in some cases, don’t have curbside collection. However, they’re also used by larger municipalities to provide residents a place to bring materials in between collection days, as well as handle recyclables for which there are no curbside programs.

All current depots are designed as one-of-a-kind systems that incur the costs of site-specific engineering and construction, commensurate with size and sophistication.

Modulo-Béton, of France, has developed the patented Modulo Centre, modular depots using pre-cast concrete building pieces that can be assembled to build above-grade depots.

Remember playing with Lego as a kid, putting together modular pieces, limited only by your imagination? The Modulo-Béton offers the

Waste Recycling Center

typically made from asphalt or concrete. Once the base is completed, the assembly of the depot begins, which can typically be accomplished between two and five days. With a few final finishing touches such as railings and splash guards, the depot is ready to operate. The client can add options such as heated floors.

The depots, which can be suitable for small or large municipalities, are modular and can be expanded and changed as required to accom-modate additional recycling streams, or even picked up and moved to another location. The Modulo Centre allows flexibility that other fixed systems do not allow.


Within just six years of being launched, more than 200 of these facilities have been constructed, mostly throughout Europe (and more recently in Africa and Asia). Ideally they’re built close to residential areas to stimulate recycling.

A 2012 Dutch government document on how to recycle 65 per cent of household waste recognized that a well laid out and organized re-cycling depot is critical in attracting a variety of recyclables for which curbside programs are inefficient.


In Lelystad, a city of about 70,000 in the Netherlands, the old re-

same opportunity, on grander (and grown up) scale.

The key blocks or modular building pieces are 3 x 4 metres and 3 x 3 metres with heights ranging from 90 cm to 300 cm. The pieces include two walls and a flat top surface (essentially creating a concrete table). Each block is like an engineered “macro” waiting to be assembled into whatever configuration. They can be laid end-to-end and side-to-side to form the raised driving surface and platform of the depot. Ramps are used to allow vehicles to get to the platform. They can be assembled in the configuration that suits the site and municipal needs. They can also be fitted with heated driving surfaces as may be required in our cold climate and safety fencing.

Because the building blocks are built from load-bearing reinforced (and locally manufactured) concrete, it provides a unique and critical advantage over other above-grade depots. The space below the main platform is entirely usable. Its use is also only limited by one’s imagina-tion: consider office space, equipment and recyclables storage. It can eliminate the need for outbuildings.

To build a depot the customer develops a design and footprint for the depot. Because the units have no subsurface foundations, only ground works are typically required for drainage and surfacing. The base is

The Modulo Béton centres allow a rapid flow-through of vehicles and also improves the ease of dumping various recoverable materials into bins.

cycling depot was replaced with a new 22-container-bay Modulo Béton facility in 2010. Over a number of weeks the old depot was dismantled and the groundwork for the new facility completed.

The upgraded depot design results in a more rapid flow-through of vehicles and also improves the ease of dumping various recoverable ma-terials into bins. As the author’s cousin (and Lelystad resident) notes, it’s a “handy place” to leave all manner of separated recyclables. The key advantages of the Lelystad facility are: easy to access and use; better sorting of recyclables; improved cost control (from better screening of incoming waste to prevent the receipt of unauthorized commercial and out-of-town waste — residents can get a pass to enter the facility.

In Canada, Scotiabank is supporting the lease of these facilities, soft costs included. Modulo has recently sold its first system in Canada to EastForest Homes, a large residential developer and home builder in Kitchener, Ontario, for one of its construction sites. A completion of the development project, the depot can be moved for use at the next development site, making it an asset rather than a liability that needs to be cleaned up.

Drop off center & eco center

Grand Opening Kanasetake Mohawk eco-centre

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On 31 October Kanasetake Mohawk community celebrated the Grand Opening of their community Eco-Center, the Ratihontsanonhstats Kanasetake.

Eugene Nicolas, Environmental Project Manager, Mohawk Council of Kanasetake commented: “ This site was developed as part of the environmental program we are implementing to reduce  illegal dumping and improving our control of waste and management.  The site allows us to handle drop off in a very practical and efficient manner. The Community is very pleased,  remarked its uniqueness, and its clean way of handling waste and recyclables. We are using the space under the modular system to store cards, electronics as well as other more valuable recyclables. The site is very successful and visited daily by many residents and general public  since it opened.”

Eco Center
Eco Center

Modular Thinking

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Think of the Modulo-Beton system as a 3D jigsaw puzzle of concrete sections that slot together to form a range of potential recycling/civic amenity site solutions. the advantages? Malcom bates went to Holland to find some first-hand; he came back with a significant list. Item one: save loads of time:save pots of money…

Regular readers of MVO will already know of my local “tidy tip” experience and my thoughts on the decision to close it while it was remodelled.

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solid waste transfer station

On Site Modular Thinking

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The new Modulo-Beton installation at Lamby Way, Cardiff is an excellent example of how this versatile modular concrete decking system can be adapted to suit any HWRC site. Malcolm Bates went to have a look…

Wisely, Cardiff City Council decided to monitor the success of this new facility before the official opening, just to make sure everything worked as well in practice as it looked in theory. But, after spending the morning observing how residents were using the new facility – and talking to them as they left – it’s quite clear that it’s a vast improvement over the old traditional “bring site” which stands next door, awaiting demolition and redevelopment.

The word “installation” is the key here – the whole new facility was installed in just under three weeks on what was previously just a flat bit of land beside the entrance to a busy landfill site. The surface was given a tarmac makeover, but no groundwork was needed before the inverted U-shaped concrete blocks were unloaded from a fleet of trucks, craned into place and then bolted tight together to form a solid deck 2.6 metres above ground level.

The drive-on deck level enables residents to unload their unwanted items and place them safely into a line of hooklift containers located at ground level.

Access to the upper level deck is via an inbound ramp at one end and an exit ramp at the other; the ramp incline sections are also part of the kit and, like the whole system, can be taken apart and moved – or the configuration changed – should this be necessary during the operational life of the site.

A key feature of the layout is that residents’ cars and hooklift trucks and plant are kept separate, so the whole site doesn’t have to be closed while containers are moved.

The Lamby Way site at Cardiff is the third Modulo-Beton installation in the UK to date, but it is the largest and most interesting in that it also includes a steel canopy to protect staff and residents from the elements during the unloading process. This enables the site to be used more comfortably in wet and windy weather… not a bad idea considering that Cardiff Bay is just down the road!

In contrast to a rather timid approach to the concept here in the UK so far, the system is already in widespread use throughout Europe, Scandinavia and even as far away as Canada and California.

You’ll notice that the word “new” is only used in the context of Cardiff – the Modulo-Beton system itself is not new. It was launched in France in 2004 and I first spotted it at the Ecomondo show in Rimini something like eight years ago. So

why has it been so slow to catch on in the UK?

Because it’s a “foreign” import? That can’t be it… half the RCVs we use in Britain are made in Germany.

Because it’s expensive? That can’t be it either… true, while each standard modular concrete block costs around £4,000 a pop (installed) and a typical site is going to require over 100 standard blocks plus various special sections. That doesn’t sound cheap, but that’s forgetting two very important facts…

No Groundworks Required

Firstly, as the 10-tonne reinforced concrete blocks are bolted together, they can be unbolted again and, should requirements change, the installation can be expanded in size… or moved entirely to another site as required. You can’t do that with a traditional construction.

And secondly? As a quick inspection at ground level under the deck confirms, a Modulo-Beton installation is literally laid out on a flat surface, bolted together and the joints exposed to the weather sealed. Job done. There is no need for any expensive excavation, or foundations of any kind… all that’s required is a flat stable surface that will take the weight.

That means a Modulo-Beton installation can be situated on a former landfill site (as in Cardiff), on reclaimed land, or brownfield sites where normal construction methods would not be feasible.

Henk Kaskens of Modulo-Beton maintains that, if required, a small rural HWRC installation could be erected in one week and be in use by the next. By using a team of company engineers (who arrive on site with all they need to do the job – except for a locally-hired mobile crane, which is pre-booked) there is a much-reduced chance  of any delay, or cost overrun as the assembly process is not so dependent on the weather.

The Cardiff facility took a little longer because of the decision to fit a steel canopy, but three weeks is a massive improvement over the best part of the 12 months taken by my local council to demolish a simple flat site (which used rail-mounted compactors and steps) and build an upper deck by traditional means by pouring concrete into shuttering.

And when that was all finally finished? Well, it’s literally set in stone isn’t it? It can’t be moved, or even modified. That’s a great pity as it’s since been discovered that whoever drew-up the plans didn’t take into account of the fact that cars and SUVs have got larger in recent years.

Garbage drop off & transfer station

The end result? After just a few months, both inbound and outbound ramps are covered in battle scars from unfortunate residents’ cars.

But there was another issue: how were residents supposed to dispose of unwanted household items while the construction of the new facility took place on the old site?

“You’re permitted to drive anything up to 10 miles to the next nearest council site,” suggested the expensive colour brochure issued by my local council. It forgot to mention “at your own cost” and also made no apology for the fact that the remaining sites were already overcrowded. Perhaps it was no surprise that fly-tipping reached reportedly new heights during the site closure period.

A Can Do Approach

In contrast to a list of “don’ts” found at my local council site (don’t put your messy rubbish in a trailer, don’t come in a van, don’t try getting rid of more than two car tyres a year, etc), Cardiff residents visiting the new Lamby Way HWRC site have the luxury of not having to ruin the interiors of their cars when getting rid of messy unwanted materials. They’re allowed to hire a van, or bring stuff to the site on a trailer. The only proviso is that they must be Cardiff residents.

A simple ID check is considered enough to prevent abuse at this stage, but a free residents ID card is a possible option should this be found necessary to prevent what might be called “waste tourism” by residents living in other council areas.

So how does it all work? The answer is surprisingly well.

Residents enter the site from a roundabout and are guided to a control cabin, before being directed to either the upper deck or, for items such as white goods, that are not so easy to throw, to disposal stations at ground level.

There are 22 container stations covering a full range of different factions (several of each), arranged down the side of the deck. These are attended to by three staff on the

Waste Management Transfer Station

upper level and a Doosan “Wheely” with driver on the lower level to help ensure the containers are neatly loaded and compacted. At Lamby Way, the containers are located end-on to the upper level deck and the public protected by barriers but, if required, a “herringbone” layout for the hooklift containers can be specified. This has the benefit of allowing a greater loading area. The Lamby Way facility doesn’t include toilets, a site office or mess room facilities for staff, as these already exist nearby, but self-contained “modules”complete with services “plumbed- in” are also included in the product range, if required. At sites in Europe, it’s even common to find a council-run “charity shop” selling unwanted items back to the public, with the under-deck area used for storage and sorting… a great idea [and there are some becoming established here in the UK too, but agreed – a good idea – Ed].

In Conclusion

Now let’s see… utilise a versatile, well-proven modular system that can deliver a working facility within a couple of weeks. Or take months – a year even – to demolish, excavate and construct something that will do roughly the same job, but without any secure under deck storage capability. And with far more disruption to local residents and Council Tax payers. Which sounds best? Surely, it’s a no-brainer?

Electronic Waste Transfer Station
Dump Transfer Station & Site

Modulo Betan Leading by Example

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Austria is a beuatiful country with high values of environmental awareness & protection. The population of 8.7 million enjoy a high standard of living. Vienna is a cultural “Must See” tourist destination. so where does the small, former spa town of bad Voslau (pop 11,700) come into the picture then? Malcolm Bates will explain…

It would be quite easy to miss the intersection for Bad Voslau on the main Autobahn.

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Mobilising The Public to Avoid Illegal Dumping of Bulky Waste

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Used furniture and mattresses, broken television sets, refrigerators, building materials, packaging and branches piling up by the road side or at open grounds is very unsightly. This is, however, a very common and highly visible reality in many urban and rural areas throughout Malaysia.

Any unauthorised disposal of waste at public or privately-owned land is considered illegal dumping. Households, businesses, contractors and waste collectors who are not willing to travel the distance to proper disposal sites or to pay for the transport or tipping fees are all common offenders.

Waste types commonly found illegally dumped include:

  • Used furniture and mattresses
  • Household appliances and electrical goods such as washing machine, television, radio, computer
  • Green wastes such as branches and trees stumps
  • Construction wastes such as bricks and concrete
  • Commercial and industrial waste such as packaging materials and off-cuts

Illegal dump sites tend to continue accumulating waste once the site has been used as an illegal dumping site and to reappear immediately after having been cleared.

Illegal dump sites are very un-aesthetic, being a very visible eyesore and creating an unpleasant environment. However, this is not the only problem with illegal dumping.

Illegal dumping can disrupt proper drainage areas, causing them to become more susceptible to flooding. Dumping can disturb vegetation and wildlife and it can contaminate soil, surface as well as ground water, giving rise to severe negative environmental impact.

In addition, illegal dump sites often become breeding ground for rodents, insects and vermins which may be disease-carriers. Besides, they also pose as a risk to people, especially children who enter the illegal dump sites might be exposed to physical injuries from sharp edges, protruding nails, etc. or to diseases through contact with infectious or poisonous materials.

Local Authorities spend huge sums every year clearing illegal dump sites, including cleaning up drains and rivers which are often clogged by illegally dumped waste. As much as RM 50 million may be spent by the Local Authorities every year on clearing illegal dump sites in Peninsular Malaysia.

Illegal Dumping Solutions

Illegal dumping of construction waste costing Lower Mainland taxpayers

Modulo Recycle

During his daily nine-kilometre run along some of Richmond’s rural roads, Andrew Waldichuk started to notice the garbage.

He’d see old appliances, toilets, furniture, garbage bags, Styrofoam and drywall – a lot of drywall. In early January, on a remote strip of Cambie Road, he and his running buddies spotted about 30 bags marked “asbestos” dumped alongside a berry farm. He’d never seen so much illegal construction waste on this stretch of blueberry, cranberry, corn and cattle farms.

Mr. Waldichuk showed me the spot on a sunny day this week. We pulled up to a wide ditch where ducks and a heron lingered. Among the bramble someone had dumped a toilet, garbage bags of drywall and fluorescent-light fixtures. Across the way lay a stack of drywall on the edge of a farm.

The environmental hazards are clear. The area is abundant with bird species. Nearby, workers are crouched, pruning. Mr. Waldichuk, a lawyer who works in Richmond, has made a practice of phoning the city over the dumping. He uses orange pylons to mark the debris to make it easier for city staff to spot.

“I have phoned in couches, furniture, desks, a rotting cow’s head. Everything gets dumped out here,” he says.

“The mercury from that fluorescent tubing will leach into the water here, and that’s a crime.”

Food safety is an issue, too. City of Richmond spokesman Ted Townsend points out that local farmland is filled with irrigation canals. Contaminants from construction waste such as asbestos and mercury could easily seep into the soil.

Illegal dumping – much of it construction and household waste – has become a fact of life for the Lower Mainland. It is the byproduct of a housing boom where the rush is on to make money, get the job done and cut costs. Some people are choosing to dump their garbage instead of making the trip to an out-of-the-way processing facility where they’ll have to pay fees. But the cost of cleanup, which can be substantial, is transferred to the taxpayer.

Because dumping is on the rise in Vancouver, the city is planning to more aggressively tackle the problem this year.

“There’s been so much development and construction going on in the Lower Mainland in general, we are seeing a lot more of it,” says Vancouver’s director of waste management and resource recovery, Albert Shamess. “The only theory I’ve come up with is just the drastic increase in development in the last couple of years. It’s skyrocketed.

“I think it’s driven by economics – people don’t want to pay the tipping fee to dispose of it properly.”

In Vancouver, illegally dumped construction waste was up 20 per cent in 2016 from the year before. In 2015, 6,858 construction waste items were reported, compared with 8,207 in 2016. That doesn’t include furniture, metal and electronics. There were almost 75,000 illegally dumped items found throughout the city last year.

Costs for cleanup and investigation came in at $1.5-million. For 2017, the city has budgeted $1.9-million for cleanup of illegally dumped garbage.

It has budgeted more, Mr. Shamess says, because it’s planning to ramp up its approach to the dumping. He says city crews need to respond more quickly to clean up at the dumping sites, because if they don’t, those sites quickly grow. For some reason, when people see garbage dumped in a spot, they add to it.

“It’s surprising where you do find it – in back lanes, under bridges. One of the challenges we have is wherever there’s an area slated for development, and they put up those blue fences, automatically it becomes a dumping ground.”

He says staff have caught a few of the dumpers. They’ve even been able to track them through the items they’ve dumped, which have included information such as a company name. The fines run from $150 to $10,000.

“We did have some last year that were in the thousands, but we haven’t got up to $10,000,” Mr. Shamess says. “In some cases, it’s individuals or small contractors.”

To get the junk out of the alleys, the city is planning a pilot project this year that will offer big-item pick-up of household goods. Mr. Shamess says they’ve got to figure out the cost of the service, how to pay for it and other logistics.

Surrey has had a similar program for the past decade, but the problem is that most people don’t know about it. So part of the city’s attack plan on garbage is to educate people that they don’t have to drop that furnace or couch in the back alley. The city will pick it up.

Rob Costanzo, manager of engineering operations, says Surrey spent a little more than $1-million on cleanup costs from illegal dumping in 2015. The amount had doubled since 2005. Again, the increase correlated with housing construction. At one point, he says, they even hired former police officers to sit in cars at dumping locations at night and try to catch people. It didn’t work.

“A good majority of it is construction type waste, or renovation type waste,” Mr. Costanzo says. “We are trying to wrap our heads around how to reduce the impact of illegal dumping.”

It hasn’t been easy because Surrey is geographically big. But after a year of aggressively tackling the problem, it has gotten cleanup costs down to $580,000. The next phase is a pilot project in the northwest part of the city involving 2,200 households, which has been hit hardest with dumping.

“We’re placing cameras in the neighbourhood, and going door to door, to knock on doors and let them know about the large-item pickup program, educate them about illegal dumping and bylaw infractions,” Mr. Costanzo says.

If their efforts have an impact, they’ll tackle other areas of Surrey.

Recycling Boxes

Crackdown on Illegal Dumping

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Councils play a crucial part in managing and preventing illegal dumping in their local areas. They are most familiar with local conditions and problems and bear significant illegal dumping clean-up costs.

Local government has a considerable capacity to prevent illegal dumping as a result of its multiple roles in the community. Councils not only regulate illegal dumping incidents after they have occurred, but also have a crucial role in preventing illegal dumping through environmental planning, community education, providing waste collection and disposal services and managing public land.

In 2004, the DEC researched illegal dumping and its effect on local government in NSW. The research identified the need for the DEC’s leadership and co-ordination and recommended it develop an illegal dumping prevention guidebook for local government. This recommendation, together with funding received through the City and Country Program, drove the development of the Crackdown on Illegal Dumping handbook.

This handbook draws upon research by University College London into fly tipping in England. It is the first step in working with local government in NSW to crack down on illegal dumping and reduce the subsequent environmental, social and financial costs associated with this criminal activity. The handbook encourages a framework for preventing the illegal dumping of solid waste that focuses on minimising opportunities that give rise to illegal dumping. The DEC has also produced a Multi-Unit Dwelling Illegal Dumping Prevention Campaign Council Resource Kit (2006) to assist urban councils with high density residential populations.

Councils are responding to illegal dumping using a variety of methods with varying degrees of effectiveness*. This handbook is designed to help local government crack down on illegal dumping and its particular causes. It suggests well-designed and wellfocused methods that reduce opportunities for illegal dumping by modifying the environment, improving regulatory action, focusing education messages and improving services. If councils incorporate these methods into their illegal dumping prevention programs they can substantially curtail the illegal dumping of solid waste.

The idea is to make illegal dumping harder and less attractive by using the following illegal dumping prevention mechanisms:

  1. Increase the effort: make access difficult.
  2. Increase the risks of getting caught.
  3. Reduce the rewards: deny financial benefits.
  4. Reduce provocations: don’t give them a reason to dump.
  5. Remove excuses: educate and inform the community.

The information contained in the handbook is advisory in nature, and readers are encouraged to use it to develop procedures and policies to prevent illegal dumping relevant to local circumstances. It is not intended to be read cover to cover but to instead be a guide whose sections can be referred to when needed.

Waste Disposal Sites

Belgian Building Blocks

Modulo Recycle

Ian Dudding visits Belgium to find out more about a range of pre-cast units that are being used in the construction of household waste recycling centres and waste transfer stations

Whilst much attention within the industry is focussed towards the high-profile infrastructure, the humble household waste recycling centre (HWRC) is perhaps on the verge of a quiet revolution. Modulo-béton, based in Belgium, but active in 17 other countries, specialises in producing pre-cast reinforced concrete units for the construction of split-level HWRCs and waste transfer stations.

The modules are to a patented design and are manufactured in each national market, using local materials, and to a large extent are bespoke for each individual project. It is this aspect that allows the modules, and the accessories that are available to complement them, to be tailored to address the needs of individual clients. This flexibility would allow a site to be created that also provides circulation and parking capacity, together with ramps and barriers that are in line with what is commonly expected in the UK.

Of particular importance, perhaps, is that once installed the modules can easily be added to, or indeed moved, giving the individual HWRC an inherent level of “future-proofing”. Finally, once the concrete modules are no longer required, they can be crushed and the materials re-used elsewhere.

Waste Disposal Sites

Best Practice

It is generally accepted that a “best practice” solution to the construction of HWRCs is to create a split-level arrangement, thus providing the opportunity to physically separate the users tipping at the upper area and site operations at the lower area.

The Modulo-béton units are based on this concept, and it is suggested that on a like-for-like basis, a split-level site created from these modular units is more cost-effective than an equivalent traditional build (ie, cast in-situ reinforced concrete retaining walls with backfill). That assumption has yet to be fully tested in the UK market, however, experience from a large number of projects on the continent (in excess of 200 to date) has shown that another potentially important benefit is the speed with which such a site can be constructed. Once the groundworks are complete (eg a levelled/surfaced site), the absence of them having sub-surface foundations means the modular units can feasibly be delivered and installed within a matter of days. Alternatively, in the case of an existing HWRC to be refurbished, they offer a comparatively rapid solution to converting an existing at-grade site to split-level. In either case this could be a significant advantage if, for example, the alternative is to have an existing site out of action for several months, meaning a prolonged reduction in local HWRC capacity and material capture rates.

The modules can be produced in heights of between 900mm and 2 800mm. Units in excess of around 2 000mm in height provide another potential benefit for HWRC site owners and operators in that the void created below the deck can be used for additional material or equipment storage or workshops. The decks of the units are typically 3 000mm x 3 000mm; as these can be safely transported on the highway without a police escort, however narrower (from 1 000mm) or wider (up to 4 000mm) deck dimensions can also be created if required. Decks can also be specified to support between 3.5 and 29 tonnes.

A recent visit to the newly built HWRC in Dilbeek, near Brussels in Belgium, offered a good example of a site constructed with Modulo-béton units, unusually located underneath a motorway bridge.

In the Flemish area of Belgium residents pay for the deposit of non-recyclable materials. Users are required to swipe an identity card on entry to the site – if only recyclables are to be deposited then free access is granted to the recycling zone (in this case the recycling zone is a simple arrangement of roll-on-off containers with steel staircases). If non-recyclable/heavy materials are to be deposited then users are required to access a separate zone, after passing over a weighbridge, and the calculated charge being debited from their account.

This zone is a split-level arrangement formed of Modulo-béton units, with a fairly steep ramp up and off. Materials such as green waste, panes of glass, soil and hardcore, and bulky waste are all deposited from the upper area into dedicated containers below. The raised deck  was 2 200mm high and made of units 3 000mm x 4 000mm. Underneath the deck the owner had opted to take advantage of the storage opportunities and part of the void space was used for the storage of pallets of plastic refuse sacks, while another section housed mini-sweepers, and a final section had been converted to a workshop (fully lit and ventilated).

There are a range of security doors that can be fitted, so, in the UK, for example, these void spaces could feasibly be used to house WEEE, fluorescent tubes or many of the other fractions of materials that are collected at typical HWRCs (or indeed packaged bags of compost, that are increasingly being made available for sale at some HWRC sites). In addition, this site also utilised the purpose-built, stand alone Modulo-béton storage modules, in this case a double-bunded store for hazardous liquids/paints.

By utilising the pre-cast Modulo-béton units, this new HWRC was constructed within three days of completion of the groundworks (levelling of site, installation of drainage and surfacing), which was a major advantage in ensuring that the site was operational as soon as possible.

Modulo-béton will has recently constructed its first modular HWRC in the UK, and it is hoped that, in due course, these modules will be able to offer an added measure of innovation and flexibility to the national HWRC network.

Household Hazardous Waste Recycling Centre

2017 Excellence Award Entry

Modulo Recycle

Executive Summary (150 words)

Niagara Region opened two new permanent household hazardous waste (HHW) depots in early 2016, to better service our residents. Prior to 2016, Niagara Region offered 14.5 event days (held on Saturdays) and one small permanent HHW depot servicing a portion of residents residing in the west end of Niagara.

With a capital budget of $1.5M, Niagara Region was able to construct two new HHW depots using a modular design, rather than using a traditional construction approach. The concrete built modular HHW depots are the first of its kind in Ontario, Canada.

The two depots have been operating for over a year and a half. Based on the first-year results, below, compared to the previous year, opening the permanent depots has been an enormous improvement for Niagara Region and its residents.

Household Hazardous Waste Management Company

Household Hazardous Waste Depots

1. Design and Planning of Collection Facility

  • What considerations were included in the planning process?

Recognizing that the 14.5 HHW (household hazardous waste) event days (117 hours), held on Saturdays between April and November, and one small permanent HHW depot at Niagara 12 Landfill Site (only available to 4 of 12 area municipalities due to operating license) did not provide a convenient means for residents to dispose of HHW, Niagara Region included appropriate funds in its nine-year capital forecast budget to construct permanent household hazardous waste depots. In 2012, Niagara Region began to research and further explore the construction of one additional permanent HHW depot to complement its Niagara Road 12 HHW depot.

In 2014, staff recommended that the Region reduce the number of HHW event days and that a second permanent HHW depot be pursued, based on the results of a cost benefit analysis. The cost benefit analysis considered two service options: the replacement of the HHW event days with: two

(2) new permanent HHW depots and a partial service location, or one (1) new HHW permanent depot, a partial service location, and three (3) to eight (8) HHW event days (depending on the permanent depot location).

Staff assessed various alternative service delivery scenarios, including consideration of Regional ownership with contracted-out operations, and privately-owned and operated HHW depots. Staff undertook a comprehensive Expression of Interest (EOI) process to determine if third party owned and operated locations were feasible. Based on the results, it was determined not to be feasible to have a privately owned and operated HHW depot.

Following the results of the EOI process, Niagara Region decided to construct the HHW depots on Region-owned property and contract out the operations and transportation/disposal of the HHW in two separate contracts. Dillon Consulting provided a conceptual design and cost estimate to construct HHW depots at region-owned locations and with Council approval, proceeded to tender out the construction contract. The final options included constructing HHW depots at Humberstone Landfill in Welland, Thorold Transportation Yard in Thorold, and a partial service HHW depot (paints, oil, propane cylinders and batteries only) at the Bridge Street Landfill Public Drop-Off Depot in Fort Erie. The Region chose to move forward with a modular design which allowed two new HHW depot locations to be constructed for the same cost to build a single, permanent, traditional HHW building. This was not the lowest cost option, but provided a considerable increase in service level, consistent for all residents across the region. The rationale for the recommended service option is as follows:

Access, proximity and drive time for residents to Region sites is most effective under the two depot scenario:

  • Thorold Yard HHW Depot could easily provide a convenient drop off location for residents living in Niagara Falls, St. Catharines, Thorold, Niagara-on-the-Lake, Humberstone Landfill would provide a convenient drop location for residents of Welland, Port Colborne, Wainfleet, partial Pelham and partial Fort Erie
  • Bridge Street HHW depot in Fort Erie provides partial service for HHW items such as paint, oil, batteries and propane cylinders which represent approximately 60% of the HHW volume. This offsets the distance required to travel for the most common HHW items. Fort Erie residents also have access to the permanent depot locations for other HHW material, with the closest location being approximately 30 km away.
  • Improved convenience – recommended locations for HHW depots would provide direct access to Waste and Recycling Drop-off Depots that accept other material that residents need to dispose of or recycle providing a one-stop drop location.
  • All HHW depots will have open access for residents from any municipality within approximately 20 km or 25 minute drive time.
  • HHW service will be comparable to that provided by other jurisdictions in Ontario.

The development of two (2) HHW depots supported the Region’s goal to provide year-round access for proper disposal of HHW with minimal impact to the operating budget. In addition, a second HHW depot increased the hours of access and greater convenience to a facility designed to manage the safe disposal of hazardous materials and reduce the risk of environmental impact related to illegal disposal of hazardous substances; as a result, all HHW event day were eliminated in 2016.

How did you decide on the system or program design?

Modular design options were considered over permanent building structures to ensure a cost effective service could be provided. The modular design options were required to meet regulation and storage requirements for Fire Codes and Ministry of Environment and Climate Change (MOECC). Heating, venting, fire and explosion construction, spill containment, separation of material types, foundation and safety requirements were all considerations in the design.

The new HHW depots included modular type hazardous waste storage units set up with a receiving area to facilitate receipt and storage of HHW. Staff worked closely with the consultant to ensure the design would include the necessary operational requirements and meet the Region’s legislative responsibility. The conceptual design and cost included:

  • Supply of modular hazardous waste storage system unit
  • Integration of HHW operation into existing site
  • Traffic flow
  • Site works including utilities, installation, roads
  • Capacity (various size of storage units)

What factors did you consider to be most important?

Increased service for residents and reduced operational costs were the most important factors considered when transitioning from HHW event days to permanent depots. Research showed that based on the approved budget, the Region would be able to substantially increase operating hours and the ability to conveniently serve residents, provide a more convenient and consistent service level for the same or less cost. Increased accessibility would lead to increase diversion of HHW from landfill.

In combination with the existing Niagara Road 12 HHW depot, the addition of two HHW depots would provide an effective and consistent service for all residents in Niagara. The selected locations would also allow residents to conveniently combine the drop-off of HHW with other materials that require disposal or recycling at, or immediately adjacent to, existing Waste & Recycling Drop-off Depots.

The locations and service recommended offered the most effective coverage and provided an improved service to residents, in addition to:

  • Consistent service level across Niagara region;
  • Residents look to government to provide proper disposal options for their HHW; a long term solution will be provided with permanent depot service;
  • Environmental improvements by diverting more HHW through improved access, as people are less likely to dump hazardous waste in the garbage, down the drain or illegally;
  • Greater access at minimal cost impact to residents;
  • High level of customer service delivery through quick, efficient service with little to no wait time.
  • For permanent facilities, describe the facility design.

The operating hours for both HHW depots mirror the permitted Waste and Recycling Drop-off Depot operating hours from Monday to Friday 8 a.m. to 5 p.m., Saturday and statutory holidays 8 a.m. to 4 p.m. The HHW depots are open for a maximum number of 312 days per year (6 days per week for 52 weeks a year).

The HHW depots consist of a concrete modular hazardous waste storage units designed and constructed to store hazardous waste that has been packaged for final shipment. The design features of the unit include:

  • Meet all regulations and codes for storage of hazardous waste including but not limited to:
  • Ontario MOECC Guidelines for Environmental Protection Measures at Chemical and Waste Storage Facilities, National Fire Code, Ontario Fire code, and National Fire Protection Association complaint (NFPA)
  • Fire Safety – two-hour fire rated construction
  • Built in spill containment with removable grating for access and cleaning – containment volume will include 10% of the total capacity plus capacity of largest container

Chemical compatibility separation with minimum three internal compartments with separate access doors

  • Electrical outlets and lighting equipment to meet NFPA
  • Emergency eye/face wash stations in each compartment
  • Dry chemical fire extinguishers in each compartment
  • Lockable doors for security
  • Emergency lights
  • Exterior grounding
  • Exterior lighting for security
  • Shelves for storage of supplies and
  • Insulted
  • materials
  • Heater to prevent freezing
  • No smoking signs
  • Ventilation to exterior

Each site is equipped with the following features:

  • Outdoor fenced compound for storage of compressed cylinders (e.g. propane) and lead acid (vehicle) batteries
  • Concrete pad where the modular hazardous waste storage unit, fenced compound, oil tank and working area will be located on
  • Drive through lanes for easy public drop-off of HHW
  • Covered outdoor area in front of the HHW storage unit for receiving, sorting and lab packing HHW under
  • A kiosk office with phone that is heated/cooled for the HHW depot attendant

Humberstone HHW Depot

The HHW depot location was contoured with the surrounding area to ensure appropriate visibility, connection to existing road network, safety and storm water flow. The storm water at the new depot flows into the existing drainage ditches to the existing stormwater system.

Depot storage capacity of:

  • 150 x 205 L drums
  • 4500 L oil tank
  • 80 compressed cylinders
  • 80 lead acid batteries

A double-walled oil tank for collection of residential motor oil was installed at

the HHW depot for bulking oil received from residents providing appropriate secondary containment. The tank is 4500 L capacity and has a fill box, pump out and platform for loading. The tank meets all required standards for storage of non-hazardous liquid motor oil.

Please refer to Figure 1 to illustrate the setup and flow of waste through the depot.

Residents dropping of HHW at the Humberstone Landfill Site are able to conveniently access the HHW depot without having to pass over the landfill scale, which serves all residents and businesses dropping off waste and recycling material at the adjacent drop-off depot; on a busy day, the scale can have 600-700 cars pass over it! The HHW is weighed when shipped off site for recycling or disposal.

Thorold Yard HHW Depot
The Thorold HHW depot location was contoured with the surrounding area to ensure appropriate visibility, connection to existing road network, safety and storm water flow. The surface and storm water at the new depot flow into the existing drainage ditches along Thorold Stone Rd. Swales were installed along each side of the internal road to direct storm water to the ditches. The swales also

prevent direct flow to the north toward the existing fire retention pond and adjacent wetland. An Environmental Impact Study was conducted prior to construction to obtain approval and permits from the Niagara Peninsula Conservation Authority to build.

Depot storage capacity of:

  • 300 x 205 L drums
  • 2 x 4,500 L oil tank
  • 150 compressed cylinders
  • 170 lead acid batteries

Please refer to Figure 2 to illustrate the setup and the flow of traffic through the depot. .

Included in the Thorold Yard HHW depot design is a secondary road behind the storage unit on the west side to accommodate any overflow traffic and is also used for transporting HHW. The lane can also be gated to prevent access when not required.

Once residents have placed their HHW material in leak-proof totes on the sorting table, the material is sorted based on chemical compatibility by a qualified attendant and placed into the properly labeled drum or container. The drums are filled to capacity, sealed, weighed and placed in the modular storage unit for future shipment.

All packaged HHW is stored inside the compartmentalized modular hazardous waste storage unit that separates HHW by chemical compatibility with fire rated walls:

  • Motor oil is deposited into the designated oil tank located on the west end of the receiving area where cooking oil will be deposited into separate containers.
  • Compressed cylinders and lead acid batteries are safely stored in designated outdoor locked storage cages.
  • Sharps and needles will be deposited into an approved container for proper handling of sharps/needles. No other pathological waste is accepted.
  • Describe the program’s role in local community’s integrated solid waste management effort.

These HHW depots are essential to manage the disposal of HHW materials. With the elimination of HHW event days, these HHW depots provide consistent service across the region, allowing residents to dispose of their HHW year-round, with seamless traffic flow and minimal to no wait times.

  • Discuss the overall merits and impact of the special waste collection program.

Niagara Region made a successful transition from HHW events days to permanent HHW depots and has seen a substantial increase in vehicles serviced (↑98%) and the volume of material (↑15%) received since opening in February 2016 at Humberstone Landfill Site and March 2016 at Thorold Yard. In 2016, Niagara Region collected 901 metric tonnes of HHW material and serviced 45,037 vehicles, compared to 782 metric tonnes of HHW material and 22,705 vehicles in 2015. In addition to the increase in material collected and vehicles processed, the HHW depots are open annually for a total of 5,498 hours, compared to the 117 hours for the event days in 2015 which is 4,599% increase in hours of operation.

The associated cost to operate the HHW depots is comparable to the previous budget required to operate the HHW events. The Region continues to receive positive feedback from residents regarding the improved customer service and vastly reduced wait time with the new permanent depots, compared to the event days. With the depots operating full time and located in close proximity to other Waste & Recycling Drop-off Depot locations, Niagara residents can conveniently dispose of a wide variety of materials. In addition, with consistent staff working at the HHW depots and rigorous waste screening procedures for the HHW attendants, Niagara Region can ensure the safe and proper handling of HHW, and continue to achieve the 87% recycling rate of all HHW material received at the HHW depots.

What is unique about this facility that takes it to the ‘excellence’ level?

The construction of concrete modular hazardous waste storage facilities in Niagara Region were the first of its kind in Ontario, Canada. These facilities were constructed with extensive built-in safety features, and designed with customer service in mind. The design of the Thorold HHW depot even incorporated a contingency for heavy traffic flow, allowing the option to process vehicles at the back end of the depot.

In addition, the HHW depots are equipped with a sophisticated tracking system for depot operation, which allow the Niagara Region to meet their ECA from the MOECC including; daily inspections, refusals, spills, maintenance, and material volume tracking. This system also accounts for safety procedures including full depot operation manuals with the opportunity for offsite staff to monitor or review on an ongoing basis.

These depots are visited on a frequent basis from municipalities across Ontario to see the design and operational set up as well as other interested groups such as Communicates in Bloom, Municipal and Waste Association Committees. The depots were also featured as presentation topic at the Canadian Waste to Resource Conference in November 2016.

2. Use of Equipment/Systems and Technologies

  • Describe equipment used at the facility, including its efficiency and effectiveness.

There is a variety of equipment used for daily operations of the HHW depots. The material tracking database is used at the HHW depots to record daily and monthly inspections, refusals, spill, maintenance, and volume tracking. In addition, there are specialized storage compartments, based on chemical compatibility with built in spill containment, energy efficient LED lighting and use of photocell technology for exterior lighting and security, and explosion proof exhaust fans for air exchange within each storage unit. On site, there is also a drum scale for accurately weighing and tracking volume of material received and shipped including a ticket printer.

  • Demonstrate how the equipment is ‘state of the art’ and how it contributes to minimizing impact on human health, resource conservation and the environment.

Further to safe and proper storage of hazardous waste in accordance with all laws, regulations and codes of the Province of Ontario, the HHW depots are equipped with features to minimize the impact on human health and the environment. Features such as built-in spill containment, double walled oil system, explosion proof smoke detection, fire resistant doors, mechanical aeration fan, and electronic forced air heaters help to minimize impacts on human health and the surrounding environment. The concrete modular design and partition walls with internal compartments for chemical compatibility also reduce risk. The concrete design, specifically designed features (extra wide doors, level entry/exit to permit moving pallets in and out) and the attention to detail during construction set these HHW depots apart from the typical depot style most commonly seen across Ontario.

  • Explain the facilities waste screening procedure based on materials collected.

A qualified attendant inspects the HHW material to ensure it is an acceptable type, contained and labeled. The attendant confirms the origin of the HHW material brought to the depot with the resident, to ensure the material was generated within Niagara region and is residential. All acceptable, residential HHW from Niagara region is identified, sorted, packaged by chemical compatibility and stored in the modular storage unit for future shipping at the HHW depots. All residents are required to provide the name of the municipality they are bringing HHW from, and the attendant is responsible for recording the number of cars received daily. The HHW depot accepts the following waste classes:

  • Paints, pigments and coatings
  • Fertilizers
  • Miscellaneous inorganic chemicals -Acids
  • Miscellaneous inorganic chemicals -Bases
  • Aliphatic Solvents – Antifreeze
  • Petroleum distillates – Fuel
  • Pesticides and Herbicides – Pesticides
  • Oil and Lubricants – Motor oils
  • Pharmaceuticals
  • Miscellaneous Organic chemicals – Flammable/solvents
  • Pathological Waste – Sharps/needles only
  • Compressed gas and cylinders -Propane, helium

If HHW material arrives that is not labeled or easily identifiable, the attendant attempts to identify the HHW according to chemical category to which it may belong for packaging.

If the HHW is unacceptable or suspected to contain unacceptable HHW or is from a commercial source, it is refused and the resident is directed to alternate commercial HHW company for proper disposal. The following waste types are not accepted:

  • Pathological (other than sharps)
  • Radioactive
  • PCB’s
  • Explosive / Ammunition

For any rejected HHW material, the attendant also records the license plate, type of material and why it was rejected. This information is recorded in the tracking database. In the event that by-law enforcement officers find the same material illegally dumped nearby, Niagara Region has the license plate to allow for further investigation.

  • What do you do with the special waste collected? Have you incorporated source reduction, reuse and recycling in your disposal of wastes collected?

The main goal of the Region’s HHW program is to recycle any material where possible and dispose of non-recyclable material through registered disposal sites. 87% of all HHW material collected in 2016 was recycled! In terms of reuse, paint makes up the majority of material that is recycled and is reused by a local manufacturer who blends similar colours or old paint to manufacture new paint. Examples include Blue Moose Recycled Paint sold at Giant Tiger in Canada or Loop Recycled Paint sold at Wal-Mart. Oil is the second largest volume received and is recycled as well. Both of these materials are 100% recycled.

In the Region’s transportation, disposal and recycling contract there is a requirement for reusing and recycling of any HHW where possible.

The following materials collected at the HHW depots are 100% recycled:

  • Paint (drums, boxes, pails)
  • Oil filters (labpack)
  • Antifreeze (bulk drum)
  • Propane Transport 20 lbs & bigger
  • Propane cylinders (single use)
  • Thermometers (Mercury devices)
  • Fire extinguishers (metal)
  • Fluorescent Tubes and Compact
    fluorescent Bulbs
  • Vehicle batteries (lead acid)
  • Waste oil
  • Rechargeable batteries (drums)

3. Environmental Benefit & Regulatory Compliance

  • Explain how the site complies with environmental laws and regulations, particularly those that are unique to your community

Each HHW depot has an Environmental Compliance Approval (ECA), issued by the MOECC. The ECA is the license to operate, and is referred to for specific details. Copies of the ECA and Design & Operations Report are included in the Operation Manual at each depot for reference.

The ECA sets specific conditions for HHW at the depots. Some conditions include:

    • daily tonnage and onsite storage limits
  • time limits for storage
  • prevention of adverse effects and potential environmental impacts
  • secondary containment and spill prevention
  • waste classes approved to accept / receive
  • waste classes approved to generate / ship
  • No Industrial, Commercial or Institutional (ICI) Hazardous Waste can be accepted
  • Only approved material from Niagara region residents can be accepted.

To comply with the ECA, the data below are tracked daily:

  • Container Summary
  • Vehicle Count
  • Daily Inspections
  • Monthly Inspections
  • Refusals
  • Complaints
  • Maintenance
  • Spill/Use
  • Describe and include in supporting documentation any awards, letters of support or facility inspection data that provide third-party verification of your facilities regulatory record.

The MOECC has completed an inspection of the Humberstone HHW depot and it is in compliance, the Thorold Yard HHW depot inspection is set to be scheduled in 2017. A ribbon cutting ceremony was held for the official opening of the HHW depots on March 14, 2016, supported by Regional Councilors, Regional Chair, Mayors, and members of the Regional waste management advisory committee. Figure 3 shows an example of the monthly inspections completed by staff, and are recorded in the material tracking system to ensure ongoing compliance is maintained.

  • Describe any regulatory citations received and how problems were corrected.

There have been no regulatory citations received for any of the Region’s HHW Depots.

4. Worker Health & Safety

  • Describe employee training frequency and topics. What safety procedures do you use and how do you enforce them? Include injury rates and what methods used to reduce injuries.

Training takes place on a regular basis which includes an initial training and annual refreshers. There have been no injuries to date. In accordance with the operation permit, all personnel in charge of the operation of HHW depots are required to be:

  • Trained, knowledgeable and qualified to receive, handle, document, segregate, store and ship
  • Trained in the refusal procedures
  • Trained on the Environmental Compliance Approval related to the HHW operation
  • Trained in the applicable legislation including but not limited to Ontario Regulation 347 and Transportation of Dangerous Goods
  • Trained in emergency procedures and equipment use
  • Trained in the environmental concerns and Occupational Health and Safety related to HHW
  • Trained in recording procedures related to daily records
  • Trained in Inspection procedures related to Maintenance
  • Trained in recording procedures related to public complaints
  • Receive annual refresher training
  • Any other staff or labourers, will be under the direct supervision of someone who has the required qualifications and training as required

5. Performance, Economics & Cost-Effectiveness

  • How do you measure success for the special waste collection facility?

In 2015, a total of 782,701 kg of material was collected during HHW event days held by Niagara Region. This consisted of 14.5 separate days where residents would come to dispose of their HHW. During the 14.5 event days, 22,702 vehicles were serviced. In 2016, with the opening of the 2 new depots, 901,184 kg of material was collected and 45,037 vehicles were serviced, with the elimination of all event days. The was a significant decrease in the cost per vehicle for the entire HHW program, from $8.39 net cost per vehicle (cost minus funding) in 2015, to $2.30 net cost per vehicle in 2016.

The amount of customers, or vehicles serviced, along with the tonnage collected are indicators supporting the success of the program within its first year. It is expected the increase in residents serviced and tonnage is due to the increased convenience, paired with appropriately selected locations. Continued promotion and education is used to drive resident engagement and communicate the use of these HHW depots year-round rather, than the previous event days where residents would experience long wait times on Saturdays, in order to properly dispose of their HHW.

  • Does your operation performance equal or exceed the goals and expectations you set? If not, what are your lessons learned, and what are you doing to improve?

Niagara Region has exceeded its initial goals and targets for the HHW depots. The construction budget was $1.5 million (to build one site), and the actual expenditure was $1.47 million, 2% under budget, for the construction of two permanent HHW depots. In 2016, with opening the permanent HHW depots, Niagara achieved 45,307 vehicles served, exceeding the previous year by 98%. In 2016, with opening the HHW depots, Niagara received 901 metric tonnes HHW material, exceeding the previous year by 15%.

  • If you have a facility, how much downtime does it have, how long is each instance on average and what measures have been taken to reduce downtime?

There is no downtime at the HHW depots; both operate Monday to Saturday, year-round. There are also measures in place in the contract to ensure contractor personnel are always available to ensure no downtime. A call-in procedure is used for attendant absences to ensure replacement attendants are available. The transportation, disposal and recycling contract allows for 24 hour service to ensure the site always maintains capacity to remain open.

  • How does your organization foster customer service? How do you determine whether you are doing a good job in responding to customer concerns?

Niagara Region has a corporate customer service policy that involves putting the customer first, and enhancing ways we can interact with customers to make our services more accessible. Customer service is part of the ongoing annual training for staff operating the depots. Based on direct feedback from customers, they really enjoy the improved service level for safely disposing of their HHW and there have been no complaints thus far. In addition, there are customer service standards in the operation’s contract requiring the contracted operator to provide prompt, efficient, friendly and professional service that requires residents to be serviced no longer than 10 minutes after arrival.

  • Explain whether the facility operates within its budget and whether costs are appropriate. How long it has taken, or will take, for the organization to recoup costs. Explain how return on investment funds, are applied to enhancing programs, doing education outreach.

The facilities operate within budget. It should be noted charges are based on volume for the recycling/disposal costs and costs for nine Phase 1 items (paint, single use batteries, antifreeze, empty oil and antifreeze containers, fertilizer, pesticides, solvents and pressurized cylinder are funded through MOECC Municipal Hazardous and Special Waste (MHSW) Program Plan. Other materials collected are paid for by Niagara Region. As volume increase, so does this portion of operating expense. The volume increases are accounted for during the annual budget process. By converting the program from event based to permanent depots, Niagara Region has seen a substantial decline in cost per vehicle in the annual operating budget.

Niagara Region uses a competitive procurement process to procure the third party contractors who operate the HHW depots and transport and dispose of the HHW collected. There is no specific return on investment; however the capital cost to develop the depots was considered during the program change and was part of the analysis considered for approval by Council. Niagara Region had a budget of $1.5 million to construct one new HHW depot, and was able to open two new modular style HHW depots for the same cost. The HHW capital costs are amortized over a 20-year period.

Education and outreach costs are included as part of the annual operating budget. The HHW depots are advertised in local newspapers, annual Regional publications such as Green Scene, Collection Guides, website and various social media channels including acceptable materials, and hours of operation.

Featured Articles:

  • Hazardous Waste Depot opens in Thorold

6. Public Acceptance, Appearance and Aesthetics

  • Provide evidence that the facility is a good neighbor. Describe your public relations program and the types of public education. What community concerns were raised?

Convenient, year-round access to the HHW depots will reduce the improper disposal of HHW in the garbage or down toilets and drains. This has a cascading positive impact on the environmental, as well as on the municipalities that are able to not only properly dispose of HHW, but also save virgin materials by recycling a large portion of the material received at the HHW depots. The HHW program is continuously promoted using a variety of marketing strategies, including social media, web, newsletters, brochures and print publications. In addition to promotion and education materials, Niagara Region staff promote the depots at events as part of their outreach efforts. The Orange Box is one of the promotional tools developed to support the HHW program, and is aimed at engaging residents in conversation

about the HHW depots. The Orange Box is designed to help residents safely collect, store and transport hazardous waste material to the nearest HHW depot. These boxes are equipped with a sticker that identifies acceptable materials, and has the drain holes plugged to safely contain any HHW material should there be a spill or leak in the containers. To receive an Orange Box, residents complete a survey and the results are utilized by Niagara Region staff to understand the best way to communicate with residents about programs and what potential barriers for proper disposal of HHW exist in the community.

Household Hazardous Waste Management Centre

To date approximately 2100 Orange Boxes have been given away at special events across Niagara region, including during the opening weeks of the HHW depots to the first 100 visitors to each of the new HHW depots. To date staff has seen over 260 customers use the Orange Boxes to safely deliver HHW to the depots.

Prior to construction of the HHW depots, a component of the ECA was to engage in public consultation, notifying nearby residents that the depots were being constructed, and acted as an opportunity for residents to address any complaints or concerns. There were no concerns raised as there was a plan to meet compliance, and associated regulatory and safety requirements.

  • How do you ensure that the facility is clean and aesthetically pleasing?

The concrete modular design fits with the purpose of the depot, and is industrial in appearance. Residents are encouraged through promotion and education materials to ensure contents are properly sealed to avoid spills or leaks when unloading their material. Depot staff often receives comments how nice the depot looks and is kept. The visual appearance provides confidence to residents that HHW is being properly handled. In the operation agreement, the company running the site must maintain cleanliness.

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